WARNING – Under the Liquor Control Reform Act 1998 it is an offence
To supply alcohol to a person under the age of 18 years (Penalty exceeds $7,000)
For a person under the age of 18 years to purchase or receive liquor (Penalty exceeds $500).
Liquor License No. 36136875. It is an offence to sell or supply to, or to obtain liquor on behalf of a person under the age of 18 years in Australia. Farmer & The Scientist/your organs support the responsible consumption of alcohol
Terms of service
The following terms apply to any orders and purchases you make from this website.
You must not order or purchase goods from us:
– if you are aged under 18;
– for re-sale purposes (all goods must be purchased for personal use); or
– which are outside any order limits or restrictions which we may apply to our wines on this site.
We may accept any order for the supply of goods (in whole or in part), or decline any order. We are not liable to you in respect of those goods that we are unable to supply to you, provided we refund any amounts paid by you in respect of the unsupplied goods.
Shipping Terms & Conditions
Selecting Shipping
We’re a small business, and automating all aspects of our site can be tough. If you select the incorrect shipping, your order will be delayed. We will contact you via phone to finalise the correct payment before we send you your order. We cant ship to P.O boxes.
Orders
Please note that we cannot deliver wine outside of Australia. We are also not obliged to deliver the goods to a location where our nominated carrier or agent does not provide delivery services.
Aramex is our chosen carrier. Occasionally we choose to use Australia Post or a private courier company. If you wish to choose a specific carrier, this is available on request. NOTE that extra shipping charges may apply.
“Bloody shipping!” you mumble. Don’t sweat it, I buy online and live in one of those pesky ‘other areas’ so I get it. Good news – if you are obsessed with dodging shipping like me – make sure you are on our Mailing List. You will get word of specials AND an extra 5% off wines online ON TOP of whatever special we are offering #winnerwinnerwinewithdinner. Often this discount covers the cost of shipping.
Accepting Your Delivery
You must be 18 years or older to place an order and receive a delivery.
A person 18 years or older must be available to sign on delivery and may be required to produce identification.
If this is not possible at delivery the courier will leave a calling card for you to arrange pick-up from a depot or re-delivery.
If you anticipate no one will be around to sign for the package you can add ‘Authority to Leave’ onto the order notes at checkout. By instructing this you agree that you are liable for your purchase and accept all responsibility from when it is given to the carrier.
Discounts
A discount of 5% is available online for Mailing List customers (existing & new). Use the coupon code LIST5 on checkout. NOTE this discount applies to Farmer & The Scientist wines, both full-price AND on sale – YEP you can double dip! NOTE It does not include a discount on our charity wines (RAFIKI ZABIBU).
Damaged Goods
Someone will reimburse you for broken bottles in line with our carrier’s policy (Aramex). If they don’t look after you we will tickle them till they agree to, or we will most likely fix it up ourselves and never speak to them again!
To help us out with this laborious, shitty process – In the event you are presented with a shipment that appears to have been Damaged in Transit you should:
- Gasp abhorrently and refuse to accept the delivery.
- Direct the delivery agency to Return Goods to Sender.
- Notify us a.s.a.p.
If you have already accepted delivery, and later notice that the product has been damaged during transit you should leave the parcel as is (we will ask that you take photos for our transport claim) so we can process the return as “Damaged in Transit”. IT is much, much harder (most likely impossible) to receive reimbursement after you have accepted delivery of the goods.
NOTE – If you choose Authority to Leave there is no claim process available.
How long will it take to arrive?
Any delivery timeframes specified by, well pretty much everyone, are indicative only. This is especially relevant in our new ‘COVID-normal’ world. We are not liable for any loss or damage that you may suffer if delivery is not made within the expected delivery timeframes or it is delayed for any reason. Please don’t hate on us for things that are out of our control. If I could deliver every package personally I would (I love podcasts in the car and time to myself, so this would suit me really well) however I am most often needed elsewhere.
We aim to process your order and hand it over to our carriers within 1-3 days regardless of weekends etc. No pesky business hours around here! That being said I am human, have chickens, children, grapes to look after so would prefer if you allow a few days grace in your calculation so you don’t loathe me if something crops up. We really, really, really don’t wish to let anyone down and want you to be happy and enjoy our wine, so know that your order means a lot to us and we will always do our best to get it to you asap!
Australian Domestic
You can find Aramex (parcel connect) estimated transit times here. We ship from Bendigo.
NZ
Maybe one day, that would be awesome. Cuz – call me!
International
I’m not planning a trip any time soon.
Interstellar
500+ years if Richard Branson keeps on his current schedule…My money however is on Tesla.
Can I get express delivery?
Sure. It’s going to sting a bit though. Get in touch and I’ll get a quote for you – we will need to process your order over the phone or email me to start the process.
Payments
Payments are via credit card.
Alternatively, you can complete a Bank Transfer if you prefer.
Farmer And The Scientist
BSB 484 799
ACC 0542 69888
Reference Your ORDER#
Marketing
By purchasing from us we are confident you will love the wines and want to hear from us again. We add everyone to our email and SMS list to receive future offers AND 5% off Farmer & The Scientist wines (excludes our charity RAFIKI wines). You have the option to unsubscribe from these lists.