info@farmerandthescientist.com
Jess: 0400141985
  @farmerandthescientist

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Payment and Shipping Information

WARNING – Under the Liquor Control Reform Act 1998 it is an offence

To supply alcohol to a person under the age of 18 years (Penalty exceeds $7,000)

For a person under the age of 18 years to purchase or receive liquor (Penalty exceeds $500).

Liquor License No. 36136875. It is an offence to sell or supply to, or to obtain liquor on behalf of a person under the age of 18 years in Australia. Farmer & The Scientist/your organs support responsible consumption of alcohol

Shipping Terms & Conditions

Orders & Shipping Rates

We ship a minimum of 6 bottles and use either Australia Post or Fastway Couriers.

To keep your costs down, because shipping costs are a drag, we pay the majority of it out of your generous purchase (fair enough right!).

Orders can be placed for mixed 6 or 12 packs in your chosen combination and any discounts still apply.

Deliveries within Victoria and to other major cities is down to $10 per case. Everywhere else is costed at $15 per case.  A ‘case’ shipping is the same if you buy 6 or 12 bottles.

EG: Coober Pedy for 18 bottles would be $30. 24 bottles would be the same cost. 6 or 12 bottles would be $15. “Bloody shipping!” you mumble, don’t sweat it, I buy online and live in one of those pesky ‘other’ areas so I try and dodge shipping too. Good news – we get all lovey-dovey/ drink too much and offer free shipping from time to time. So if you are obsessed with dodging shipping like me, make sure you are on our Mailing List here (that and you automatically get an extra 5% off on top of whatever special we offer via the list #winnerwinnerchickendinner).

Delivery Instructions

Please include all relevant information needed to deliver your wine to you. Choose the shipping rate that applies to your location. We don’t ship to P.O Boxes. We require a daytime phone number in the event a courier contacts you regarding your delivery. We won’t use this number for any other purpose than your single delivery.

Accepting Your Delivery

You must be 18 years or older to place an order and receive a delivery.

A person 18 years or older must be available to sign on delivery and may be required to produce identification.

If this is not possible at delivery the courier will leave a calling card for you to arrange pick-up from a depot or re-delivery.

If you anticipate no one will be available to sign for the package you can email an Authority to Leave form with your order. Send the completed form to info@farmerandthescientist.com

Discounts

A  discount of 5% is available for Mailing List customers (existing & new). Use the coupon code LIST5 on checkout. If you haven’t already joined, we will add you to our mailing list.

Unless stated otherwise, discounts are applied to bottle prices pre-shipping.

Damaged Goods

Someone will reimburse you for broken bottles in line with our carrier’s policy and if they don’t look after you we will tickle them till they agree to or we will fix it up ourselves and never speak to them again.

To help us out with this laborious, shitty process – In the event you receive a product that appears to have been Damaged in Transit you should:

  1. Refuse to accept delivery of the product.
  2. Direct the delivery agency to Return Goods to Sender.
  3. Notify us a.s.a.p. Contact Jess 0400 141 985

If you have already accepted delivery, and then notice that the product appears to have been damaged during transit you should leave the parcel as is (we may ask that you take photos for our transport claim) so we can process the return as “Damaged in Transit”.

Estimated Transit Times

For estimated transit times click here or go to fastway.com.au and select the ‘Quote’ tab. Enter in your town and postcode as the ‘sending to’ location and Bendigo as the ‘sending from’ location. Parcel weight will be 8kg/per 6 bottles. Add one day for transit between Farmer & The Scientist and Bendigo. Then add a further 2-5 days for processing and shipping your order. This will be your parcel ETA.

We aim to process your order and hand it over to our carriers within 1-3 days regardless of weekends etc. No pesky business hours around here! That being said I am human, have chickens, children, grapes to look after so would prefer if you allow 2-5 days in your calculation so you don’t loathe me if something crops up. We hate, hate, hate letting anyone down and want you to be happy and enjoy our wine so know that your order means a lot to us and we would always do our best to get it to you asap!

Payments

Our online Cellar Door will give you the option to pay via PayPal as an online secure option. PayPal is awesome for those of us trying to be careful online as Farmer & The Scientist won’t see your information only PayPal. You have the option to pay from either a PayPal account which you can have linked to a bank account or you can use your credit card without a PayPal account.

Alternatively, you can complete a Bank Transfer if you prefer.

Farmer And The Scientist
BSB 484 799
ACC 0542 69888
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